14 Habits of Successful Dental Practice Owners

In our collective experience, there are a number of habits that are common among financially successful practice owners. They treat their practice like a business, because it is one Realize that you are the CEO.  Delegate what you can to employees and vendors but monitor and hold them accountable.  Remember the buck stops with you.  If a team member fails, that’s your failure, at least as far as patients are concerned.  You’re the leader and a coach.  If you’re not naturally...Read More

Top 10 Telephone Skills Every Dental Office Must Have!

Answering the telephone is quite simply the most difficult task in your dental office. More often then not, your team is not taught the proper telephone skills you desire yet you hand over the most important aspect in your dental office, your phone calls! Why? Today’s patients are much more insurance driven, so to gain patients, it is imperative that your entire team has the tools to convert the calls into appointments.  The goal for anyone that is answering the telephone, is to get the...Read More
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